Do you agree? Here's my take ⬇️ Community has been such a buzzword in the world of marketing recently. Brands are discovering that even unassuming niche communities can have an incredible impact on public perception, consumer behavior, and ultimately sales. Both good and bad! I think part of the reason for this newfound power of communities is how they are organizing themselves online. Platforms like X, Reddit, and TikTok are more interest-based, while platforms like Facebook and Instagram mostly revolve around your existing friend groups. So the content we see and the way we interact, is different. Here are some interesting stats around brands and communities online: 📈 58% of the brands have both online and in-person communities, and 38% have only digital communities. (CMX Hub Report) 📈 46% of brands feel the branded communities changed the way companies think about customers. (CMX Hub Report) 📈 60% of businesses say they own a branded online community (Forrester) 📈 66% of users engage with communities to make connections with people who have similar interests. 📈 88% of marketing professionals admit communities play a critical role in achieving their company’s mission. (Amity) 📈 90% of communities say that suggestions from the community have been used to improve products or services. (Amity) 📈 79% of people feel that being involved in a brand’s online community would make them feel more involved with that brand. (Bulbshare) This clip was recorded at the "Power Up Series," hosted by MG Empower, a global integrated marketing agency that empowers brands with data-driven storytelling to drive conversions, connections, and conversations.
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