Vxo13 | ✨️The Real Veronika ✨️

Clearly working for an insurance company isn't for Veronika. I made a claim with SF ONCE in 8 years and they threatened to drop me, I was HOT. Have you ever had an issue with an insurance company? #fyp #corporateamerica #skit #workplaceproblems #callcenter #latina #boricua #nuyorican #managersbelike

I just know I am not the only one who no longer participates in gift exchanges. I REFUSE. One time I received a used endoscope, another time I received 2 rolls of toilet paper. I will buy my own gifts and we can all be happy. What is the worst gift you've received from a gift exchange? #fyp #latina #corporateamerica #skit #boricua #nuyorican #workplaceproblems #merrychristmas #secretsanta #giftexchange

One thing we don't do around these parts is entertain petty gossip. Be weary of those colleagues or "friends" who are always bringing you intel on what others have to say about you. Sometimes they're trying to manipulate an argument or start some office drama #fyp #latina #corporateamerica #boricua #skit #workplaceproblems #officegossip

I know I'm not the only person this happens to. At least mine is just a letter aside from the times I am called Victoria, Vanessa, Valerie or any other V name besides Veronika #fyp #nuyorican #latina #corporateamerica #skit #boricua #managersbelike

I am fully aware that the 17/M/Philadelphia that I fell in love with over AOL chat rooms was likely a 39 year old dude from Erie living in his mom's basement but those were the days! We had it all and we had no idea :( Take us backkkkkkkkkkkkk #aol #chatrooms #millennial #thebestoftimes #fyp #nuyorican #latina

This scenario actually happened to me. I was on light duty after a back injury and was asked if I could help out on a scene; a few days later I was told to go home early because they in fact couldn't pay me overtime while on light duty, I didn't speak up at the time and I wish I had. I would've said exactly what I said in this video #fyp #corporateamerica #skit #latina #nuyorican #boricua #managersbelike

Trigger Warning:SA. This case has never left my mind and I wish I could reach out to that little girl and hug her and apologize for all the people who let her down. I hope she's thriving and I hope she's gotten therapy so she can grow into a fully healed, amazing woman. #imsorry #USjusticesystem #fyp #sa

Call center work is not for the faint of heart. I spent 6 six years getting yelled at and bullied. I always held my own but there were days where I wanted to just slam the phone down...too bad it was a headset and wouldn't have the same effect lol tell me your worst call! #fyp #skit #latina #boricua #nuyorican #airline #travel #corporateamerica #callcenter

I stand in solidarity with all my airport agents, I simply could not do the job you do. Every time I travel, I have to resist the urge to roll like a bowling ball right through the crowd that inevitably forms at the boarding door after being asked multiple times to remain seated #fyp #skit #latina #nuyorican #boricua #travel #airline #airportchronicles

Just in case this is our last time together on Tik Tok, I decided to take it back to one of my very first videos and the first of the "Nuyoricans in customer service" series. The code switch is very real! If you know, you know! Be sure to follow me on IG, FB, and/or YT, I'll still be posting on those platforms as well as coaching with The Customer Service Academy. Thank you for a wonderful journey! I hope we are still here next week! #fyp #finalfarewell #tiktok #boricua #nuyorican #latina #skit #corporateamerica #callcenter

The Real Veronika across all platforms. It's been a wild, life-changing ride & I do hope it doesn't actually come to an end next week but if it does, thank you, for everything. Excuse me, while I go cry. #fyp #finalfarewell #tiktok

What is a perceived red flag that you're willing to put up with? #fyp #conversationstarter #boricua #latina #nuyorican

***GRAPHIC LANGUAGE*** My aunt called my mom's phone and my mom told me to answer, so I pretended she had the wrong number and she hung up. Then she called back and I answered again. When I started laughing, I thought she figured out it was me, but she was already seeing red LOL so I went with it. I'm sorry for those who don't understand what she's saying because it's in Spanish because it's SO funny LOL Enjoy some Sunday humor #prankcall #family #boricua #fyp #latina #joke

Obviously this is satire and an oversimplified explanation of a tiny part of the 5th amendment so don't get too crazy and don't come for me, but I have always found this very interesting. Are there any laws that you find confusing or that you have always questioned? #fyp #skit #latina #boricua #nuyorican #managersbelike