chrismfcraig hashtag performance

Let’s talk about #serviceadvisor turnover. This are just some of my observations. Of course, we could also discuss #technician turnover next… #chrismfcraig #dealershiplife #weowebetter

Replying to @Joel-W Codes are not diagnostics. They are one of many steps of a diagnostic. #serviceadvisor #technician #chrismfcraig #dealershiplife #weowebetter

When selling the diagnostic goes too far?… Most of you know I’m an advocate of selling the diagnostic. It’s a separate and difficult procedure. But what about when the fault is obvious, so obvious that the customer even knows what’s wrong? Do we still sell it? Your thoughts!? #chrismfcraig #chriscraig #technician #serviceadvisor #weowebetter #servicewriter

Replying to @mediocremechanic my tips on how to de-escalate an angry customer. #chriscraig #chrismfcraig #technician #serviceadvisor #dealershiplife #customers

Replying to @marklambert7673 Want to know the real reason why service advisors get burnt out? #chrismfcraig #chriscraig #technician #serviceadvisor #dealerhsiplife

Replying to @Mike DeAngelis Diagnostics go beyond reading codes. Codes give us the address to the house that is faulty. A trained professional must then enter that house to figure out what’s wrong. #serviceadvisor #technician #chrismfcraig #weowebetter #dealership @checkenginechuck

@TikTok do your thing today. We love this app and it’s been life changing for many of us. I hope that this community we built is able to remain together. #chrismfcraig #chriscraig #technician #serviceadvisor #dealerhsiplife #weowebetter

Replying to @PartsPeddler why do we have turnover? Why do people quit? Hmmmm… well…. #chrismfcraig #chriscraig #technician #serviceadvisor #dealershiptiktok

Replying to @Zinzannah I agree, many noises can be identified during a safety Inspection. I appreciate the input and it’s a GREAT talking point! However not every noise can. Some noises are intermittent and take hours to pin point. It’s for these reasons that I recommend we always sell the diagnostic and go from there. #chrismfcraig #serviceadvisor #dealershiptiktok #technician #weowebetter

One of my better (well not really) stories from my advisor days. 😅 Stay tuned for a huge announcement tomorrow! #chrismfcraig #chriscraig #technician #serviceadvisor #dealerhsiplife #servicewriter

Replying to @Ratchetstrap.Media I wanted to get back to this convo with a video. Love to hear your thoughts and insights! #chrismfcraig #chriscraig #technician #serviceadvisor #dealerhsiplife

Saw an old friend today on the running trail! 🦌 #chrismfcraig

Replying to @PrinnyHater This is a fundamental lesson post: can’t help those who won’t help themselves. (Not directed at the commenter, it’s just a discussion!) #chrismfcraig #chriscraig #technician #serviceadvisor #weowebetter #dealership

It’s officially 2025. Be sure to hit the ground running. I’m not huge on New Years. I can’t remember the last time I stayed up until midnight and I never have resolutions. Mainly the reason why is neither of those things are necessarily conducive to my goals. I’m big on fitness. The U.S. Army Reserve requires me to stay fit, as an Officer I need to set the example in that regard, and I also enjoy events like triathlons, 8/10ks, (a marathon once), as well as training Jiu-Jitsu. Since most of my workouts take place as the sun rises, staying up late for NYE would potentially hinder my progress. There is nothing wrong with a New Year’s resolution, so long as you follow through. But my position has always been if it’s truly important, why wait? Why wait until a new calendar year to pursue a goal or a dream? Why procrastinate? When I create a goal, I pursue it as soon as possible—that’s why I never have a resolution. My goals tend to carry over into the New Year as I always have one or two or three in mind. It’s the dichotomy between motivation and discipline again. We feel motivated on January 1st. It’s “new year new me” and that’s great. Ride that energy out as long as you can. But unless you get your discipline in order, come February you might begin feeling it all slip away. Don’t let that be you this year. Enjoy the motivating boost from the new year, but hone and maintain your capacity for self-discipline. Discipline is the attitude of “this needs to get done regardless of whether or not I feel like it.” Make 2025 your year! #chrismfcraig #chriscraig #technician #serviceadvisor #weowebetter #dealerhsiplife #motivation

Do the hard things. Growth happens outside of our comfort zones. I do a lot of stuff. 🔹Serve in the Army Reserve 🔹Wrote “Becoming a Better Service Professional” 🔹Create social media content weekly 🔹Train Jiu-Jitsu 4-5x a week 🔹Weight train/run 4-5x a week 🔹Write articles and E-books 🔹I’ve ran a marathon 🔹I’ve ran triathlons These things are not always easy to do. Especially when life is throwing extra things my way like several inches of snow or a lack of sleep for any reason. Rest is important, so don’t go too crazy with this, but it’s important that we pursue our goals regardless of the situation. It’s discipline—it’s doing the thing even when you don’t feel like doing it. It’s doing the thing and not fearing failure, but rather welcoming it should it occur as a lesson. It’s striving day after day towards your goals no matter what knowing one day, you’ll achieve them. Theodore Roosevelt said it best in his “Man in the Arena.” #discipline #chrismfcraig #chriscraig #motivation

Replying to @middle-aged average dad I think the commenter was joking, but either say this is a great topic to discuss! #chriscraig #chrismfcraig #technician #serviceadvisor #dealershiplife

Thank you for all your love and support! I’ll be back on the 26th. Stay tuned for a HUGE announcement in January. I’ve been working on this for over a year and I’m so excited to finally spill the beans! Enjoy this season and get some rest! #chrismfcraig Also Merry Christmas and Happy Holidays to all the incredible automotive content creators out there! This app and it’s community is the best of the best. (Sorry for any I missed!) @checkenginechuck @Diesel Tech Chris @Brandon Sloan @Jontus.Kaiser13 @Chadley @AutoTechMike®️™️LLC @Rob The Mechanic @The Jaded Mechanic Podcast @Angry Bob Mechanic @Austin @Coleman1autocare @CrutchfieldAuto @enrightauto @Drac @Kc automotive @MechanicLink @MrJoshua @Norm G @Melody @REDREPAIR @Rich @MrSubaru1387 @Rowdys_GarageLLC @Tobie Ann Sloan @tim_the_tech @Wiktor Ivanovko @PSK MIKE @gregrexadams @Schwallly @Tub O' Towels @WrenchWay @Aaron's Garage @Alan Ladd Decker @Greg McClain926 @Amateur Chef @Str8_Rrrussian @stephanegr1

Replying to @Minx manager or leader? Or both? #chriscraig #chrismfcraig #technician #serviceadvisor #dealershiplife

Replying to @tn_amf I am still hoping for the best. This situation baffles me. I don’t believe there is a plausible reason to destroy this platform. #chriscraig #chrismfcraig #technician #serviceadvisor #dealershiplife #tiktokban

How do you plan to up-skill yourself and/or your team in 2025? Another great year with rocked. 🚀🚀🚀 While I am RockED’s Fixed Operations Content Owner, responsible for the CORE Fixed Operations Content Curriculums, I’m also a learner! It’s incredible to take projects from an idea to a fully fledged certified curriculum for our learners. I love every second of what I do. But it’s equally incredible to learn every day from all the other contributors to RockED’s powerful coaching content. It’s part of my daily habit, every morning I open the RockED app and continue my learning journeys—as a result, I’m getting incrementally better at all things automotive every day. That’s the beauty of micro learning, you learn something new every day without a massive time commitment. The key is just staying consistent! “Without commitment, you’ll never start. But more importantly, without consistency, you’ll never finish.” - Denzel Washington Check out my FREE report “Needs Analysis Summary: Technician Training” that aims to shed some light on the technician shortage with REAL data from 11 automotive industry experts and 804 automotive professionals. Here is the link: https://www.rocked.us/technician-skills —— I’m Chris Craig. I create daily educational and coaching content to help automotive professionals and leaders become better. #serviceadvisor #technician #servicemanager #leadership #motivation #Discipline #chrismfcraig