On December 22, 2024, I went to @sephora to buy a perfume because I’ve always been self-conscious about my scent, even after showering. I thought having a perfume would help me feel more confident. I decided on the Good Girl perfume by @Carolina Herrera and was so excited to finally have it. But when I opened the package on December 24, I was devastated to find the bottle completely empty. I went back to Sephora after work to explain the situation. Talking to managers already gives me anxiety, but I stayed calm and polite, hoping they’d understand. Instead, the manager was rude, dismissive, and made me feel even worse. He didn’t care about the inconvenience or embarrassment this caused me and insisted they had to check the cameras. It felt like they were blaming me for something completely out of my control. And to make it worse, I was promised a follow-up on December 26, but no one has contacted me. This entire experience has left me feeling hurt, embarrassed, and disappointed. For something as simple and personal as buying a perfume, I never imagined it would make me feel this way. I feel completely let down. I hope this situation can be resolved, but I can’t ignore how upsetting and discouraging this has been. @Kohl’s
#sephora #perfumetiktok #skincondition #parfum #goodgirlperfume #kohls #carolinaherrera