If you’ve received an inauthentic claim on Amazon as a seller, follow these steps to dispute the claim and resolve the issue effectively: 1. Understand the Claim • Log into your Amazon Seller Central account and locate the performance notification about the claim. • Review the specific product(s) and reason(s) cited in the claim. • Determine if the claim is due to customer complaints, a lack of documentation, or other issues. 2. Gather Documentation • Collect invoices or receipts from your supplier(s) to prove the authenticity of the product. • The invoices should include: • Supplier’s name, address, and contact information. • Purchase date and quantities that match your inventory. • If the product is branded, obtain an authorization letter from the brand or distributor if possible. • Include supplier contracts or agreements, if applicable. 3. Submit Your Appeal • Go to Performance Notifications in your Seller Central account. • Click on the specific notification related to the inauthentic claim. • Submit your appeal with the following attachments: • Invoices or receipts proving product authenticity. • Authorization letters or other documentation from the brand (if applicable). • Your detailed Plan of Action (POA). 4. Monitor and Respond • Regularly check your Case Log for Amazon’s response. • If Amazon requests additional information, respond promptly with the required documents. • If your appeal is denied, review the feedback, refine your POA, and submit a revised appeal. Join our Flip Finders community if you want to learn the ropes of opening and establishing your own Amazon business or are ready to scale https://whop.com/flip-finders/ Linked in my Bio Happy Hunting 💕
#amazonfba #reseller #sidehustle #amazon #amazonfbatips #amazonfbaseller #amazonfinds #amazonfbalife #entrepreneur #sahm #sellonamazon #amazonfbm